One of the many aspects of STM Canna Client Services Team that sets us above others in the pre-roll automation industry is our focus on customer support. When customers invest in STM Canna equipment, they can rest easy knowing that top-notch technical support is just an email or phone call away. We understand that reliable customer service is crucial for the success of our clients, and we are dedicated to providing the highest level of support throughout their journey with us.
Our client service teams go above and beyond to ensure that our customers receive the assistance they need promptly and efficiently. Whether it’s a simple question over the phone or an in-depth issue that requires an on-site visit, STM Canna is here to help.
We believe in the power of face-to-face communication, and that’s why we offer video calls, allowing our technicians to guide customers through any problems while demonstrating the equipment they are using. This personalized approach ensures that our customers receive the guidance they need right when needed.
Based in Spokane, Washington, USA, our availability and flexibility are just a few of the many qualities that set the STM Canna client services team apart from other companies in the industry. We take pride in our commitment to providing exceptional customer support, never giving our customers the runaround or ignoring their inquiries. At STM Canna, we value every customer and strive to exceed their expectations at every turn.
Trust the Experts on Our Client Services Team
“Providing customer support is one of our highest priorities here at STM Canna,” said Sage Odekirk, Client Services Manager. “Our dedicated team of knowledgeable technicians is ready to help answer any questions about our revolutionary machines. We understand the importance of responsive and reliable support and are committed to ensuring our customers’ success.”
In addition to offering direct support, our technicians collaborate closely with our sales team once a month to host a Live Demo. These sessions showcase our cutting-edge equipment to potential customers, address general questions, and provide existing customers with a refresher on how to make the most of our equipment. This interactive and informative approach allows us to foster strong relationships with our clients and ensure they stay up-to-date with the latest advancements in pre-roll automation.
For those interested in staying informed about our live demos and other company updates, we encourage you to visit our Live Demo and subscribe to our mailing list. By joining our mailing list, you will receive the latest news, product releases, and valuable insights from STM Canna.
Our commitment to exceptional client services at STM Canna sets us apart in the pre-roll automation industry. We are dedicated to empowering our customers, providing them with the support they need to succeed, and helping them harness the full potential of our revolutionary machines.