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NOTE:

Starting October 1, 2025, the RocketBox 1.0 (OG) and Revolution Grinder 1.0 models manufactured between 2017 and 2021 will reach end-of-life and will no longer be supported.

Documentation and technical information will remain available at:
https://stmcanna.com/machine-documentation/

These models are no longer eligible for service or updates. Customers interested in upgrading to newer models can visit:
https://stmcanna.com/upgrade/

Need STM Canna Support? You’re in the right place.

We’re here to help with technical issues, guidance, and service to keep your production running smoothly. Our comprehensive support ensures your continued success with our reliable products.

Support

In-Warranty: For covered equipment, our support team offers troubleshooting and repairs. Have your model and proof of purchase ready.
509-204-3164

Service Department

Out-of-Warranty: Get parts, repair quotes, or estimates from our service department. We offer on-site service or you can send in your machine.
509-204-3164

Sales

For information regarding the purchase of new machines call us at:
509-204-3164

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SMS Privacy Policy

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. View our full privacy policy here.

Frequently Asked Questions

FAQs